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RMIA
Media release – July 2006
RMIA hosts first stand - alone CPRM Master Class
Valuing intangible aspects of communication was a key outcome for
35 Certified Practicing Risk Managers (CPRM) who attended the Risk
Management Institution of Australasia Ltd’s (RMIA) first stand_alone
CPRM Master Class.
The one_day class in Sydney on July 14 aimed to open CPRM participants’
eyes to the emotional and behavioural drivers of human communication.
Gai Roper, class facilitator and a director of leadership development
company Corporate Spirit, said the CPRMs learnt that the intangible
aspects of communication _ the message and the relationship with
the audience _ were as important as the content.
“They examined the extent to which reactive emotional states
interfere with effective communication and were encouraged to be
more attentive to the effect of their communication on others,”
she said.
The class format was highly interactive. Participants’ “attention
and intention” was tested and they learnt to “maintain
poise under pressure and remain steadfast in the face of opposition”.
Ms Roper said the lessons learnt would be beneficial to risk management
professionals in their workplaces.
Patricia O’Brien, a member of RMIA’s education &
professional development committee and master class organiser, said
risk managers had to ask themselves: “Did I make the most
of this opportunity to communicate and influence?”
She said the master class was part of RMIA’s commitment to
leadership development for CPRMs as well as improving their technical
and analytical risk management skills.
Master class participant Major Stephen Wagener, from the Australian
Defence Headquarters, said he benefited from “going back to
basics in communication” and focusing on “ourselves
rather than tools”. The master class gave him improved communication
skills and “a new view of communication from a different angle”.
He was confident he would perform his job better once he practised
and rehearsed the skills gained.
Ms Roper said participants learnt to “deal better with stressful
situations, communicate clearly and effectively and create a positive
rapport with an audience, whether it be one person in a powerful
conversation or a presentation to an auditorium.
FOR FURTHER INFORMATION, PLEASE CONTACT:
Patricia O’Brien, RMIA Education & Professional Development
Committee, phone 0413 745895.
Released by: Kate Tilley, KT Journalism, phone (07) 3831 7500 or
0418 741606.
News relaease taken from the RMIA’s web-site www.rmia.org.au
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